Orchard Way Post Office closure – described as temporary

28/08/2020

Post Office Limited seeking new location or alternative way of providing services

Post Office customers in the Neithrop area of town have been dealt a blow with the announcement of the closure of the local branch within McColls on Orchard Way.   The last day of trading for the Orchard Way Post Office will be Thursday 24th September.

The news follows the resignation of the current postmaster and the withdrawal of permission to use the shop to house a post office. The Orchard Way Post Office first opened in March last year following a four year wait to replace the local Post Office that had closed on Hillview Crescent in 2015.

In a letter from Adam Williams of Post Office Limited the situation is described as “temporary”. 

Mr Williams said, “The provision of a Post Office service to our customers in the local community is important to us, and we will continue to work hard to restore services in the area as soon as possible.  I would like to assure you that we are currently investigating the options available which will enable us to reinstate a Post Office service to the local community”.

The letter does indicate a direct replacement for the Orchard Way branch may not be possible.   Mr Williams said, “It is important that any future service is sustainable for the person operating the service, and for Post Office Limited. 

“Future provision will reflect customer numbers and usage and we may take the opportunity to establish an alternative type of service. This may be a new style local branch which run alongside an established retail shop in newly refurbished premises and creates a more modern and convenient experience for customers”.

The nearest Post Office branches to the one on Orchard Way are on Bradley Arcade in Bretch Hill, the Ruscote Arcade and the town centre branch in WH Smith.

Post Office Limited say that before a decision is made on any future plans they will follow their “Principles of Community Engagement” and seek to engage with local people to obtain their views.


Reader's opinions
  1. Russell Stone   On   28/08/2020 at 1:32 pm

    Bradley Arcade is only up the road and so is Ruscote dont see why the cant deal with the business

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