Seeking Journey Makers to give commuters confidence on public transport


Scheme aims to provide a friendly, welcoming person for those nervous about travelling on public transport

Giving people confidence when using public transport is the aim of a group of volunteers who will be running a scheme at Banbury train station over the coming weeks.   They are seeking local people to join the project and become “Journey Makers”.

Emmy Mitchell, a volunteer manager for Journey Makers, said “I need a few fabulous people from the Banbury community who are happy to volunteer a few hours (2- 4 hrs) a week (for just 6 weeks) to welcome people to Banbury train station.

“Lots of people are still very anxious about travelling and Journey Maker volunteers are there to reassure travellers with a friendly welcome. We reimburse all expenses and provide support and training throughout”.

Those heading out on journeys have a raft of extra things they must remember as the coronavirus continues to disrupt our lives.   Commuters now have to wear a face covering, follow arrows and directions around places, and keep two metres away from others.  For less regular travellers this can seem a bit overwhelming and confusing.

Volunteer Journey Makers will be based at Banbury Station, Monday to Friday between 7am and 10am.   The main role of a Journey Maker will be to give support and guidance to commuters, providing a welcome environment for people returning to work.    All volunteers will be provided with training, face coverings and a HiViz vest clearly identifying them as a volunteer.

Miss Mitchell added, “It’s a great opportunity for those currently looking for work, students, or for anyone who want to give back during these difficult times”.

Volunteering Matters is supported by the Department for Transport.   Friendly, approachable volunteers can get in contact by emailing Emmy at

Published: by Banbury FM Newsteam

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